Creating customer records in Zendesk. NOTE: Agents cannot create Organizations (Companies) in Zendesk. All Organization data is synchronized from NetSuite.
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Linux Skills
We all know that the uAttend clocks are built on a Linux kernel – but what does that mean for
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uAttend Firmware 3.08 Update Training Slides
Here are the training slides for the update to the sharding environment and the customer-facing firmware updates. Please read through
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uAccept Import Guide
Our very own Tim Pedersen has created a thorough and well-designed document that outlines everything you need to utilize the
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Merchant Services Process by Marc Montaldi
Shopping is easy. You hand over a credit card, the clerk swipes it and gives it back along with your
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Paper Cloud
Processing Point is a company with lots of moving parts. One small site that we have in our stable is
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uAttend Troubleshooting Starting Points
This is a collection of the common errors and some troubleshooting steps. When we’re confronted with uAttend clock errors like ‘Net Not Found’ or ‘DHCP unavailable’ there are some common places to begin troubleshooting. This guide will point you in
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Networking 101 – a Youtube Journey
I’ve gathered up 9 videos by thenewboston and put them in a playlist. This is a primer on computers and how
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New Learning Module
There is a short learning module up now in our E-Learning Portal. The QuickBooks export/import process is a feature of
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The wifi password tool has moved
The uAttend wifi password converter tool has been relocated to this domain. You can find a link just above in
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