These books, articles, and blogs are my recommended reading list for work-related improvement. Business Books #1 Recommendation: Radical Candor by
Continue readingThrowback Thursday – Positive Phrases and Ideal Words
Originally Sent: Friday, February 16, 2018 10:00 AM Subject: Absolutely Splendid Essential List of Positive Friendly Ideal Words and Phrases.
Continue readingZendesk requester searching
Creating customer records in Zendesk. NOTE: Agents cannot create Organizations (Companies) in Zendesk. All Organization data is synchronized from NetSuite.
Continue reading
Linux Skills
We all know that the uAttend clocks are built on a Linux kernel – but what does that mean for
Continue reading
uAttend Firmware 3.08 Update Training Slides
Here are the training slides for the update to the sharding environment and the customer-facing firmware updates. Please read through
Continue reading
uAccept Import Guide
Our very own Tim Pedersen has created a thorough and well-designed document that outlines everything you need to utilize the
Continue reading
Merchant Services Process by Marc Montaldi
Shopping is easy. You hand over a credit card, the clerk swipes it and gives it back along with your
Continue reading
Paper Cloud
Processing Point is a company with lots of moving parts. One small site that we have in our stable is
Continue reading
uAttend Troubleshooting Starting Points
This is a collection of the common errors and some troubleshooting steps. When we’re confronted with uAttend clock errors like ‘Net Not Found’ or ‘DHCP unavailable’ there are some common places to begin troubleshooting. This guide will point you in
Continue reading
Networking 101 – a Youtube Journey
I’ve gathered up 9 videos by thenewboston and put them in a playlist. This is a primer on computers and how
Continue reading